streamion.bot Pro is the paid tier of the bot. Pro features are added on top of the free version; no functionality from the free version is removed when a workspace subscribes.

The Pro area lives at /pro. Each Pro feature is presented as a card on this page. Locked features stay visible so you can see what's on offer before subscribing; once your workspace is entitled to a feature, its card becomes active and a Manage button takes you to the feature's settings page.

Available features

• Custom Bot Account — replaces the default streamion.bot chat identity with a dedicated Twitch bot account of your own. Useful when chat messages should appear under a name you control (for example @yournamebot instead of @streamionbot).

Additional features will appear on this page as they are released. Locked cards remain visible by design and serve as a discovery surface for upcoming features.

Who can see the Pro page

Workspace members with the pro.manage permission. By default this includes the Owner, every Admin, and every Moderator. The Owner can adjust this on the Team & permissions page.

Some individual Pro feature pages (Custom Bot, for example) additionally require the Owner role, because the action being performed there affects the workspace as a whole. The relevant restriction is documented at the top of each feature page.

How a workspace becomes entitled

A Pro feature can be activated for a workspace through three sources:

• Subscription — a paid plan via the operator's billing system. Active for the duration of the subscription.
• Trial — time-bounded free access, for example during early-adopter periods or for evaluation purposes.
• Manual grant — granted directly by the operator. Used for complimentary accounts, partner agreements, or to bridge a billing issue without interrupting access.

Entitlements (the records that say "this workspace is allowed to use this feature") are tracked per feature, e.g. pro.custom-bot — not as a single overarching tier. If a feature you expect to be active is not shown as active on /pro, contact whoever runs your streamion.bot deployment to verify that the grant is in place.

What happens when an entitlement ends

Pro features fall back gracefully rather than breaking. The Custom Bot feature illustrates this most clearly: when the entitlement lapses, the stored bot connection remains in the database but is no longer used, and streamion.bot resumes posting under its default chat identity. When the entitlement is reactivated, the connection becomes active again automatically; no reconnection is required.

Operators

If you operate an streamion.bot deployment, entitlements are managed on the Pro Entitlements admin page at /admin/pro-entitlements. This page allows granting, extending, and revoking entitlements per tenant and feature key. It is hidden from regular users and only appears under Admin Settings for accounts with operator privileges. Full details are provided in the operator manual.